![]() ![]() When I said I downloaded Open Office, he asks whether I installed it - another person would've easily inferred that I must certainly have either tried to install it, or took some action that to my mind meant that I did indeed install it. There are many, many people who have great patience with people and are thus able to walk them through things the teacher can easily grasp, and wouldn't think of admonishing someone for something that doesn't come as naturally to them. To be a truly helpful instructor, this dynamic requires a "teacher" who actually ENJOYS helping others - even when those others can't process the information as readily as the expert ever could. By definition, "teaching", or "instructing", or even merely helping implies that the student lacks information and/or knowhow. I'm sure if he was in the room with me, he'd have a solution and OO downloaded properly on my laptop in about 60 seconds. ![]() Once in a while you run into someone like Larry, who immediately tires of the ineptitude, and doesn't see why the person doesn't first properly search and read up on his/her problem. And for over 20 years I've been able to get the quick info I need through forums like this, simply by posing my problem. ![]() People like me - obviously to Larry's frustration - look for quick answers - we know we can spend many minutes or hours poring through mind-numbing quantities of data - but it's like a nightmare to us. ![]() I ask him not to suggest reading an operating manual or the like, because I can't understand them, and yet he then immediately suggests I read an book on OS! I did try the search function, as he suggested - twice - and immediately I'm immersed in a sea of unrelated information - I imagine I could spend time in there and eventually find posts about opening OO, but to find one with my particular issue - I'm guessing it'll be a needle in a haystack. So if I'm not actually opening it, I need to be led properly to a successful open, because at this point I'm lost. I then double click the Open Office symbol within that window, and I'm asked whether I want to trust this - yes I do - then a progress bar appears, finishes, and then I can use OO in every way. For the record: I did follow his instructions - an icon appears, dmg - double clicking it appeared to open Open Office, and an OO window popped up. ![]()
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